Privacy Policy

This Privacy Policy (this “Policy”) describes the type of information that Get Whys, Inc. (“GetWhys,” “we,” “us,” or “our”), collects through your use of our service(s) provided through GetWhys’ website, https://getwhys.io/, and all other GetWhys downloadable software, mobile applications, tablet applications, web applications, and other online and offline services, if any (collectively, the “Service”). This Policy does not apply to information collected about you through any other means.

This Policy covers:

• What Personal Information is collected by GetWhys through the Service.
• How GetWhys uses this Personal Information.
• With whom GetWhys may share Personal Information.
• What choices are available to you with respect to the collection, use and sharing of your Personal Information.
• What types of security procedures are in place to protect against the loss or misuse of your Personal Information under our control.

By accessing or using the Service, you consent to our use of your Personal Information as described in this Policy. “Personal Information” for purposes of this Policy is the information that identifies you as an individual or relates to you as an identifiable person.

A. Information We Collect

We collect information from you in two ways. First, you may provide us with certain information when you submit forms, request information, register as a user, upload information or content, or otherwise contact us through the Service. Second, we collect certain information as you use the Service.

1. Information You Provide to Us

We may collect Personal Information from you when you submit forms, register as a user, upload information or content, or request information through the Service. If you do not want us to collect this information, please do not provide it. We directly collect the following types of information that you provide to us:

• Identifying information. We may collect Personal Information, including your name, email address, phone number, credit card information, and mailing address.
• User generated content. When you provide comments or feedback or make submissions of content or information using the Service, including video or images, we may collect that content and associate it with you.
• Customer service interactions. To ensure the quality of your interactions with our personnel, we may monitor, document and retain communications between you and our personnel.

2. Information We Collect from You When You Use the Service

When you use the Service, we collect information about the particular ways in which you use the Service. The following is a summary of the types of information we collect when you use the Service:

3. Usage Information; Use of Cookies and Other Technologies

We collect information about your activity through the Service. For example, we may collect information about:

• the web pages you visit;
• the date and time of your visit to or use of the Service;
• your usage and activity data related to the Service;
• your browser type;
• the Internet Protocol (IP) address used to connect your computer or mobile device to the Internet;
• your computer or mobile device and connection information, such as your browser type and version, operating system, and platform; and
• your device identifier.

We (or service providers on our behalf) may collect the above information through the use of technologies, including “cookies” and “web beacons,” which automatically collect information from you when you use the Service.

Cookies are small amounts of data that are stored within your Internet browser, which save and recognize your browsing habits. We may use both session cookies (which track a user’s progression during one site visit) and persistent cookies (which track a user over time). Web beacons are web page elements that can recognize certain types of information on your computer or mobile device, such as the time and date you viewed a page, which emails are opened, which links are clicked, and similar information.

We use cookies to help us provide you with a more personalized experience and to improve the Service and/or our products or services.

Most Internet browsers allow you to block or delete cookies and other similar technologies from your browser. If you do not agree to the use of cookies or similar technologies, please disable or delete them by following the instructions for your browser set out here: http://www.allaboutcookies.org/, or use automated disabling tools where available. However, if you reject or disable cookies, you may still use the Service, but your ability to use some Service features may be limited.

4. Ad Targeting; Analytics

We may use business tools from Meta, Google, or other providers including pixels. Third parties, including Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from Service and elsewhere on the Internet and use that information to provide measurement services, target and deliver ads.

You may be able to opt-out of the collection and use of information for ad targeting, either through your browser settings or by visiting http://www.aboutads.info/choices, or by contacting us. For more information about the privacy practices of Meta, please visit the Meta Privacy Policy web page: https://www.facebook.com/privacy/policy/.

We also use Google Analytics, a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

You can use ad settings to manage the Google ads you see and turn off personalized ads. Even if you turn off personalized ads, you may still see ads based on factors such as your general location derived from your IP address, your browser type, and your search terms.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

5. Location Information

When you use the Service we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors.

We may further collect user location data using a Geolocation API which requests location information from your browser, provided that, you must first provide your permission for us to collect this information.

B. “Do Not Track” Requests

Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. IF YOU DO NOT WANT US TO AUTOMATICALLY COLLECT INFORMATION FROM YOU WHEN YOU USE THE SERVICE, EITHER NOW OR FOR FUTURE BROWSING SESSIONS, REFRAIN FROM USING THE SERVICE. WE DO NOT CURRENTLY RESPOND TO DO NOT TRACK (“DNT”) SIGNALS.

C. How We Use the Information We Collect

We may use information collected from or about you for any of the following purposes:

• developing, providing and improving the Service and/or GetWhys’ other products and/or services;
• assisting with the provision of services and fulfillment of any orders or requests for information made through the Service;
• sending you information and marketing and promotional materials about our products and services and the Service, as well as our company in general;
  responding to information requests;
• complying with regulatory requirements for the maintenance of records;
• conducting internal reviews of the Service (including conducting user surveys used as part of internal reviews) to help us better understand visitors’ and customers’ uses of the Service;
• protecting the security and integrity of the Service;
• complying with court orders and legal process, and to enforce this Policy; and
• any other legal, business or marketing purposes that are not inconsistent with the terms of this Policy.

D. How We Share Your Information with Third Parties

We may share the Personal Information we collect in connection with the Service with third parties, as described below:

1. Third Parties Who Provide Services or Information Through the Service

We may share your Personal Information with third parties who provide third party products or services or information through the Service. Such third parties may use the information to fulfill product or service orders, develop and improve their products or services, and contact you about product or service orders, future products or services, or their company in general.

2. Service Providers

We may share your Personal Information with our third party vendors, suppliers and other service providers who provide services to us or on our behalf, such as operating and supporting the Service, performing marketing or consulting services, assisting us with the preparation and mailing of our business and marketing communications, and with processing and fulfillment functions.

Examples of such third parties include website developers, hosting service providers, and auditors. We require that these third party service providers only use your Personal Information to provide services to us or on our behalf.

We use a third party payment processor, Stripe, to handle payment transactions. You can read about Stripe’s privacy practices in Stripe’s privacy policy accessible at the following link: https://stripe.com/privacy.

3. Third-Party Analytics Providers

We may share Personal Information with our advertising and analytics partners, such as Google and Meta. The privacy policies of these third party companies apply to their collection, use and disclosure of your information. These third parties may combine your information with the information of other consumers for purposes of conducting studies and/or analytics. For more information about Google and Meta and their respective privacy practices, please see the Ad Targeting section above.

4. Our Affiliates

We may share some or all of your information with our subsidiaries and corporate affiliates, joint venturers, or other companies that are or may become under common control with us. We will require these entities to comply with the terms of this Policy with regard to their use of your Personal Information.

5. Transfer or Assignment in Connection with Business Transfers or Bankruptcy

In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your Personal Information and other information we have collected from users of the Service to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

6. Response to Subpoenas or Court Orders, or Protection of Our Rights

We may disclose your information to government authorities or third parties if:

• you have given us permission to share your information;
• we are required to do so by law, or in response to a subpoena or court order;
• we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights, or those of third parties, or the public at large; or
• we believe that you have abused the Service by using the Service to attack or gain unauthorized access to a system or to engage in spamming, or in any other manner that violates applicable laws or any applicable terms of use.

7. Aggregate Information

We may share aggregated or de-identified information without restriction.

E. How Long We Retain Your Information

We retain Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying legal, regulatory, tax, accounting or reporting requirements and for the purposes described in this Privacy Policy. We may retain your Personal Information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

We retain your account information, including Personal Information in your profile, while your account is active. If you delete your account, your account information will be deleted. We may also choose to delete your account if it has remained inactive for an extended time period. Please note we may retain your information, including Personal Information, within our internal systems for backup, audit, or other purposes.

To determine the appropriate retention period for Personal Information, we consider the amount, nature and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

We regularly review our retention policies to ensure compliance with our obligations under data protection laws and other regulatory requirements. We regularly audit our databases and archived information to ensure that Personal Information is only stored and archived in alignment with our retention policy.

F. Your Choices

You may unsubscribe or opt out of receiving communications from us by clicking the unsubscribe link on any email marketing communication you receive.

Note that even if you opt out from receiving communications from us, we reserve the right to send further communications to you for the sole purpose of processing or fulfilling any orders or support requests you made to us prior to opting out.

G. How We Protect Your Information

We have implemented commercially reasonable measures designed to secure your Personal Information from unauthorized access, use, alteration and disclosure. However, the transmission of information via the Internet is not completely secure. You acknowledge that: (a) the limitations of the Internet are beyond our control; (b) the security, integrity and privacy of information and data exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. GetWhys has no responsibility or liability for the security of information transmitted via the Internet.

H. California’s Shine the Light Law

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits any users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.

I. Correcting/Updating Your Information

You may have the right to access the Personal Information we collect about you. You may also have the right to correct any errors contained in that information. For details, please email us at support@getwhys.com.

J. No Use by Children

We do not knowingly collect contact information from children under the age of 13 without verifiable parental consent. If we become aware that a visitor under the age of 13 has submitted Personal Information without verifiable parental consent, we will remove his or her information from our files.

K. Use of Information Outside Your Country of Residence

The Service is provided from GetWhys’ offices located in the United States. If you are located outside of the United States and choose to use the Service or provide your information to us, you should be aware that we may transfer your information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. Your consent to this Policy followed by your submission of information to us through or in connection with the Service represents your agreement to the transfer of your information to the United States.

L. Changes to This Privacy Policy

We may change this Policy from time to time. If we decide to make a material change to this Policy, we will post it on this page. Your continued use of the Service after the posting of changes to this Policy will mean you accept these changes. In some cases, we may attempt to contact you through an email or other address you have provided, so we can give you choices about our using your information in a manner different from that stated at the time of collection. If we make any material changes in our privacy practices that affect your Personal Information that is already in our possession, we will apply those changes to that older information only with your consent or as otherwise allowed by law.

M. Contact Us

If you have any questions about this Policy or our use of the information we collect from you in connection with the Service, email us at support@getwhys.com