Easier access to seat management. When viewing your subscription, you can now see a direct contact link to manage your seats. No more digging around trying to figure out who to talk to when you need to add or remove users. Faster access = faster decisions and impact.
New users get a proper welcome. When someone fills out the onboarding form, a Slack message now automatically fires to your internal team. No more manually tracking who's coming onboard or following up to make sure new users are set up and ready to go. Your team knows the moment someone's in.
Analyst reports now work as research reports in BYOD. If your team works with analyst reports like Gartner, Forrester, or IDC, you can now bring them into GetWhys as research reports. That means your buyer intelligence isn't just grounded in what your buyers and customers say, but in what the broader market is telling you too.
Already have Gong calls? Put them to work. If you've got a library of customer calls sitting in Gong, you no longer have to start from scratch. You can now backfill calls directly using a list of IDs and give GetWhys the full context of your customer conversations. More calls in means richer insights, sharper messaging, and buyer intelligence that actually reflects your pipeline.
See all your Artifacts in one place. You spent time building a competitive brief, a messaging framework, or a persona last week. Now you can actually find it without scrolling through five different conversations to track it down. All your drafted Artifacts are now visible across conversations in one place, so your best work stays accessible and actually gets used.
Download your Artifacts and take them anywhere. Built something great in GetWhys? Now you can download it straight from the Artifact details page and drop it into a deck, a doc, or a stakeholder email. Your insights shouldn't live only inside GetWhys, and now they don't have to!
GetWhys will keep you posted, even when it's thinking extra hard. When a response is going to take longer than usual, GetWhys will let you know upfront, and you can now opt in to get notified when it's done. Go grab a coffee. No more tab-watching, no more wondering if something broke. It's just reasoning through something complex on your behalf.
Artifacts now export to PDF. When you're done building something in GetWhys (e.g., a competitive brief, a messaging framework, a research summary), you can export it as a clean, formatted PDF and share it with anyone — stakeholders, clients, or your boss's boss. No GetWhys account required to appreciate good work.
Admins can change user roles. In a past life, you ask us nicely and we’d update permissions for you. No more. The power is now in your hands! Admins can now update user roles directly in GetWhys, so no back-channeling or waiting. The right people get the right access, exactly when you need them to have it. Power, restored. 👑
Edit research requests. Thought of another question? You can now edit your research request within the first 24h.
Natively test ad copy. Our Message Testing tool now supports ad copy. We’re running all of Mad Men through it and will report back.
Chat Asks Clarifying Questions. When relevant, you’ll see the GetWhys ask you questions before proceeding. We’ve asked it not to be too Socratic.
Gong x GetWhys. If you’re a Gong customer, you can now automatically pipe your calls into GetWhys.
Slack x GetWhys. If you’re a Slack user… you can now @GetWhys. Isn’t that fun??